The Revival Group has served the Insurance market for over 25 years and is the only nationwide and independently owned disaster restoration company in the UK with a network of 18 offices. Using TIM to complete reports is now a mission-critical process for rapid response site assessments and claims valuations for this award winning company.

Case study

The Revival Group work with some of the UKs leading insurance companies, reporting on damage and remediation works following disasters such as fire and flood.

Before the introduction of TIM our on-site reporting system was paper based adding photos separately, a very time consuming and costly process.

Using TIM our technicians’ capture the data on-site, this allows us to work more efficiently and effectively.

The reporting templates have been designed bespoke to our requirements, and allows us to produce reports in a standardized and concise format with date/time stamped photos that assist our clients in proceeding with the claim. The implementation of the TIM reporting software has been the defining factor at the Revival Group over the past 12 months.

-Des O’Connor: Group Operations Manager