Client

The Residential Management Group are one of the UK’s leading property management specialists, offering bespoke local services to a wide range of private and public sector clients. TIM software delivers clear ROI benefits of scale to this efficiency-driven specialists business.
www.rmgltd.co.uk

Case study

As a large property management company, TIM allows our property managers to be efficient and dynamic when completing site inspections for sizeable portfolios. The previous paper based methods resulted in a duplication of work as inspections would be completed on site and then reports typed up once back in the office. With TIM, property inspections can now be completed on site and the reports are made available instantly online or via email. They can even be sent directly to our clients before the Property Manager returns to the office. 

Through TIM’s custom reporting templates, we can ensure consistency and quality across the business. The software is easy to use and heavily adaptable for all of our varying requirements including the Health and Safety, Corporate Site Inspection and Site Visit templates. We were able to design and have created modified templates that allowed us to accurately detail and comment on assets on site.

With the addition of customised pre-populated answer keys and an auto-generated action log facility, our site visit reports are now optimised to their fullest potential, allowing our property managers to complete their reports swiftly and accurately on site. We would thoroughly recommend TIM. We have had nothing but positive comments for the work TIM has helped us to accomplish and TIM remains a compliant and integral aid to completing our site inspections as a business.

-Suzanne Longworth: Head of Business Support

The Inspection Manager allows our Property Managers to be more efficient when completing site inspections. Previous paper based methods resulted in duplication of workload where inspections would be completed on site and reports typed up on returning to the office. The Inspection Manager’s reporting templates are designed bespoke to our requirements, and offers consistency across the organization. The software is easy to use and the reports all follow a standard layout. Property Inspections can now be completed on site and the reports available instantly by email or online and sent directly to our clients before the Property Manager has even returned to the office.

-Usman Akhtar: Business Support Analyst