FAQs

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Innovative and easy to use survey and inspection app with endless possibilities
PRICING PLANS
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Used by Surveyors, Property & Facilities Managers, Civil
Engineers and Construction Teams.
PRICING PLANS
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No set up costs. No contract. Set monthly tariff. Simply choose the templates you
require.
PRICING PLANS

Frequently Asked Questions

What type of device do I need to use the application?

TIM has been developed for iPads/iPhones, Windows-10 and Android tablets and smartphones. However, for generating reports, tablets are recommended due to the larger screen and keypad. Smart phones should have a minimum 4″ screen and rear facing camera.

How easy is it to set up?

Search for ‘the inspection manager’ from the ‘Appstore’ ‘Play Store’ or ‘Windows Store’ register via the website 30- day free trial form and register. A welcome email will be sent to you, add your username/password into the app. You will then have access to the templates and can start creating reports.

Can I import documents & photos from other sources?

Yes, any scanned single page documents or photos can be imported into a report.

Do I need an internet connection to use the app?

No, you only need a connection to submit the reports. If you do not have a connection during the day you can submit the reports later when you have a connection.

Can I edit and amend the PDF reports?

Yes, the reports can be edited via the app, or your online account at no additional cost

Can the reports be branded?

Yes, with your company logo, branding colours T&C’s and disclaimers.

Where is my data stored?

Your data is stored using Amazon Web Services based in the UK – London region. The Amazon Web Service is accredited to SSAE 16 Type II, ISAE 3402 Type II and ISO 27001:2005 standards.

If I have a technical problem how do I contact support?

Email support@theinspectionmanager.co.uk
Please note; before contacting support if an ‘Error Message’ appears when trying to submit a report, go to TIM ‘Settings’ / ‘Login details’ and ‘Test connection’ if ‘Connection or Login’ shows FAILED this is the reason why you cannot upload the file.

How do I access the completed reports?

The PDF is emailed back to your email username on the device, or login to the website www.theinspectionmanager.co.uk

After in-depth market research, NDC the ‘National Design Consultancy’ selected the ‘Inspection Manager’ as the perfect mobile device software, for data collection and delivery. -Herveen Kaur: NDC - Resource Director
The Inspection Manager has quickly become an invaluable tool, providing an efficient and robust inspection process. Allowing us to deliver more for less. -Matt Smith: Cheshire – West Council Contracts Officer
One all-encompassing app, which has greatly improved how we collect and collate the data and within seconds, converted into a PDF. Allowing other surveying teams, instant access to the data and eliminating the need for ‘back office’ administration. -Alan Williams: Excalon - Inventory Systems Manager
As a large nationwide property management company, using the TIM app allows our PM’s to be more efficient completing reports. Asset inspections can now be completed on site in real-time, allowing managers to read the data instantly. Suzanne Longworth: RMG - Head of Business Support