Cheshire West and Chester Council

Case study

At Cheshire West and Chester Council we wanted to improve the way we inspected our contractors’ performance.

The existing system involved paper based inspection reports, which had to be typed up back at office, taking up considerable officer time.

We considered several potential options for improvements, but we quickly realised, The Inspection Manager was the application we required.

Working in conjunction with TIM to design C & W bespoke templates, was a huge plus. Our inspection reports are now completed in real time, using a mobile device, which has vastly improved the efficiency of our contract inspection process.

Date and time stamped photos, has given us a robust process to challenge under performance.

Our inspectors are now more productive and spend more time out in the field.

The Inspection Manager has quickly become an invaluable tool, in the way we manage our contracts, providing an efficient and robust inspection process. Allowing us to deliver more for less.

-Matt Smith: Contracts Officer